Delivery and Returns
If you are not completely satisfied with your purchase, simply return the items to us in their original condition and packaging within 14 days from the receipt of the order and we will issue a refund or exchange the item to another preferred product of same value.
Returns are accepted under the following conditions:
- The return must be made within 14 days from the receipt of the order.
- Customers are responsible for the shipping costs associated with returning the item(s).
- The returned item must be unworn and in new condition.
- Any Sale items are Final Sale and are not eligible for returns or exchanges. If a Discount Code was used at the time of purchase this is considered a Sale item and Final Sale.
To return or exchange an item, please contact us (with your order number) and we will send you a Return Code and further instructions.
The customer is responsible for the shipping costs associated with returning the item(s). After receiving the returned item, we will credit the customer’s account for the original purchase price. We will not refund any customer whose order is not received because the shipping address provided during the checkout procedure was inaccurate or incomplete unless that order is classified as undeliverable and returned to us. Refunds, Exchanges, and Store Credits will be processed within three business days after we receive your return. Please allow some time for your bank to process the refund before it shows in your account balance.